Our Frequently Asked Questions provide answers to the most common queries about the Neuvex ePortfolio platform. Whether you're looking for information about features, onboarding, security, account management, or support, you'll find helpful guidance to get the most out of Neuvex.
Last updated: June 2026
Neuvex is a cloud-based ePortfolio platform designed to support apprenticeships, work-based learning, skills development, and competency management. It enables learners, assessors, employers, and training providers to collaborate efficiently through a secure online environment.
Neuvex is suitable for:
The platform is flexible enough to support organisations of all sizes across a wide range of industries.
Neuvex includes a comprehensive range of features designed to simplify apprenticeship and learner management, including:
Yes. Neuvex is delivered as a secure cloud-based solution, allowing authorised users to access the platform from any modern web browser without requiring local software installation.
Yes. Protecting customer data is one of our highest priorities. Neuvex uses secure hosting, encrypted communications (HTTPS), controlled user permissions, and regular platform updates to help safeguard information.
For more information, please see our Privacy Policy.
Yes. Neuvex has been designed to support apprenticeship delivery, work-based learning programmes, competency frameworks, and other structured learning pathways. Organisations can configure programmes to meet their specific requirements.
Yes. Neuvex offers configurable workflows, learner programmes, user permissions, forms, and reporting to meet the needs of individual organisations. Additional bespoke development may also be available depending on your requirements.
Users receive secure login credentials from their organisation's administrator. Once logged in, access is determined by user roles, ensuring individuals only see the information relevant to them.
Our support team is available to help with technical questions, platform guidance, and issue resolution. Customers can submit support requests through our online helpdesk or contact us directly.
If you're interested in learning more about Neuvex, we'd be happy to arrange a personalised demonstration of the platform. Simply visit our Contact Us page and a member of our team will get in touch.
You can explore the rest of our website for details about our platform, security, privacy, and company policies. If your question isn't answered here, please contact our team and we'll be happy to assist.